Frequently Asked Questions
Italy Travel Specialist is a registered company based in Florence/Italy, respecting national and international Laws and regulations regarding tourism and transportation.
There are many advantages to hiring a personal driver but it is very important to contact the right people who are licensed and registered with the Chamber of Commerce, people who are experienced, friendly, multilingual and care about making your visit to Italy unique and memorable. Those people are the professionals here at ITS.
When you travel to Italy, make sure the company you are deal with is a registered company and has a insurance protection. In accordance to the Italian Law verify that the company is registered at the Chamber of Commerce with the appropriate ID-number as tour organizer-operator, as professional tour guide and tour escort or as a professional transportation company. If that is real, you are contacting the right people and you are protect as tourists.
A.Before the tour begins check your travel documents:
• Passport valid for six months beyond the completation of your trip to Italy
• ATM credit Card (necessary to cashwidrawl at bancomat)
• Credit Card
• Travel Vouchers
• Transfers Informations
• Contact Numbers in Italy ( Hotels & Tour Director )
Clarify before departure all questions with the Tour Operator Company.
Please informe Us of any eventual delays accures to your trip while you are on the way.
For general info about Italy, please visit: https://wikitravel.org/en/Italy
Contact: Italy 011 39 366 188 12 66 or email: firstname.lastname@example.org
A.You will be greeted at the airport by our Italian tour leader or assistant as you exit the baggage claim area. Look for the sign that as your name on or look for the company logo name – Italy Travel Specialist.
Q? Customs & Visa – Passport
For international travel, US Passports must be valid 6 months beyond your travel dates. Check travel.state.gov for complete rules.
Q? American Customs
Q? TAX Free – Shopping
A.Please place your passport, airline ticket and valuables in the safety box in your hotel room. On streets and subways (METRO) robberies do occur. Therefore, we recommend not carrying any valuables and big amount of money in your handbags. Also, be extremely careful with your back pockets. In the event of a mishap, notify the local Police immediately and check with your Tour Director. Also, be careful with “bargains” ( antiques, watches, purses, etc.) as they are usually nothing but fake. In case of stolen/lost credit card you should immediately cancel it by using the following toll free numbers
AMEX 800 874333 (for lost/stolen card )
800 872000 (for lost/stolen T-checks)
VISA 800 877232
MASTER 800 870866
DISCOVER 001 800 347 26 83
Please not that Discover Card does not operate outside the US
A.The italian word is FARMACIA. They are marked with a red or green cross. Most are open Monday to Saturday from 9.00 AM to 1.00 PM and from 4.30 to 7.30 PM. Hotel reception has information on which pharmacy is open on evenings and weekends.
Q? Banks – Exchange Office
Q? Stamps & Calling Cards
A.In Italy strict dress codes are forced in all churches. No bare shoulders, shorts & miniskirts. Comfortable shoes is a must! Please remember always a folded umbrella and a raincoat at hand since weather can change quite suddenly in certain seasons. You can purchase for a very cheap price at many souvenirs shops for less than 10,00 euro.
A.Italians rarely drink anything but bottled mineral water, anyhow tap water is safe for drinking, unless advised otherwise. Mineral Water (acqua minerale) is available in two varieties: frizzy/sparkling ( frizzante or gassata ) or still/flat ( naturale or liscia ).